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Shipping

Shipping (NZ):

We use New Zealand Couriers for our local package deliveries. You can find their zoned areas with their corresponding delivery targets here.

Delivery targets are guidelines from NZ Couriers only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which a mail item is accepted by us is day zero. Orders placed before 4pm on weekdays are typically processed on the same day.

 

Shipping (International):

IMPORTANT: Due to the global spread of COVID-19, there are major delays to international deliveries because of reduced airfreight capacity and government restrictions. Please allow an additional 7-10 working days for international orders sent with NZ Post. You can view NZ Post's list of impacted countries by clicking here.

We use New Zealand Post and DHL Express for our international package deliveries. Below you will find the zoned areas with their corresponding delivery targets:

New Zealand Post:

Click here to see NZ Post's list of world zones and their corresponding delivery targets.

You can expect that items sent overseas will usually arrive at their destination within the timeframe specified. Because NZ Post do not directly control all parts of the delivery chain, we cannot guarantee that your items will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For more information regarding New Zealand Post's World Zones click here.


DHL: Please contact us with your address details for an ETA.


Delivery targets are guidelines from NZ Post & DHL only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which a mail item is accepted by us is day zero. Orders placed before 4pm on weekdays are typically processed on the same day.

If you have any questions with regards to shipping please enquire using the contact page.